Marketing - in your words. The Official TU-AMA Blog.

Marketing - in your words. The Official TU-AMA Blog.


Outrageous Marketing Stunts Pt. 2 Fame or Flop?

 

Company: D.C. Comics
Year of the Stunt: 1993

The Stunt: Whether we’re talking art or not, D.C. Comics is–yes–a business, generating approximately $40 billion in revenue each year. So it’s not surprising that many people felt that releasing a comic book called The Death of Superman was a marketing stunt, given that nobody with half a brain really, truly thought this company was going to stop producing its most popular title, a hit since the Superman character was born in 1938. (According to a recent estimate published in Entertainment Weekly, since that time, Superman has generated some $4 billion in revenue.)

What Happened Next: The news media covered this development extensively, not quite as if a head of state had passed away, but seriously enough, and the comic book featuring his death sold out on the first day. As more issues were published, they kept selling out. In fact, millions of readers purchased not just The Death of Superman issue but numerous others that followed, including Funeral for a Friend and eventually–who would have guessed?–The Return of Superman.

Lesson Learned: If you have a popular product but feel that sales are stagnant or your customers’ excitement toward the brand is weaning, it may not be a bad idea to tinker with it. “Well, not so fast,” you’re probably thinking. “Jump into a time machine and see how people felt about New Coke in 1985.” But that wasn’t a marketing stunt–it was a colossal business mistake that offered numerous marketing challenges, which Coke eventually conquered, by reverting back to its original formula. Businesses revamp their products all the time, whether it’s coming out with a “new and improved” formula that truly is new and improved (unlike Coca-Cola’s 1985 misfire). But more often than not, instead of replacing the product, companies now just add new varieties to their line. What Superman and other beloved brands can teach us is that if you can create some drama around your product–and tug at your consumers’ emotions–you may just find that your potential for bringing in a profit is, well, super.


(The real death of superman…..jk haha)

Company: Maui Beverages
Year of the Stunt: 2005

The Stunt: Because Maui Beverages isn’t very well known, their PR department suggested something splashy to let people know how fun this company was. First, they changed the founding executive titles–from Chief Executive Officer to Chief Entertainment Officer–and the Chief Technology Officer to Chief Tasting Officer–giving their company a more lighthearted appeal. Then they set out to prove that they really were fun. Maui Beverages’ PR company sent the founders, Mark Mahoney and Al Williams, to be hosts at an annual conference of food and beverage trade writers. They threw a huge party with a Jimmy Buffett-type “Caribbean island” theme and gave out lots of free sunglasses–as well as free samples of their product.

What Happened Next: Sure enough, after the title changes and the party, the company started getting a lot of positive press, which is directly affecting their bottom line: Their annual sales have gone from $6 million in 2004 to a projected $10 million by the end of this year.

Lesson Learned: A marketing stunt doesn’t have to be something that nobody’s ever done before, but you should “keep it fresh and exciting,” says founder Mahoney. Maui Beverages wasn’t the first company to throw a party–or to throw it for a group of people who could help get the word out about them. But what they did was creative and a much better strategy than hoping your company’s silent and under-the-radar personality will somehow get people to notice you anyway.

Company: Del Monte Foods
Year of the Stunt: 2006

The Stunt: This ongoing stunt is part of a larger trend called advertainment–pure entertainment wrapped around a product with hopes of convincing consumers to purchase said product. Del Monte is currently airing a reality show for cats on Animal Planet. They’ve put up a Meow Mix House with webcams for people to look in and watch these cats in one room–from 10 shelters around the country–where they hang out and have various visitors (think Big Brother, but for felines). Every Friday, on Animal Planet, Meow Mix announces which cat has been “voted out,” but in this case, that means being put up for adoption and receiving a year’s supply of Meow Mix.

What Happened Next: So far, so good. Meow Mix’s marketing director has been doing tons of interviews, and the brand is being associated with a worthy cause: cat adoption.

The Lesson: If you’re going to look for inspiration for a marketing idea, why not borrow from popular culture?

I'm pretty sure this is how the cat fighting went down

Company: Half.com
Year of the Stunt: 1999

The Stunt: Half.com, a retail website known for having sharply discounted items, paid Halfway, Oregon, to adopt the name Half.com for their town for a year. In exchange, Halfway received $100,000, 20 new computers for the local school and other financial subsidies.

What Happened Next: The media picked up on it, Half.com became very well known, and in 2000, five months after the IPO, eBay bought the company for $300 million. Halfway, Oregon, was a little less fortunate. According to Halfway, Oregon’s official website, “Half.com made many promises. Some of which were honored and others not.”

The Lesson: Creativity works, and you can apparently talk anyone into anything, if you show them the money. It also helped that Halfway, Oregon, felt it was a winning situation for them, too, beyond the monetary reward: They were the first dotcom town in the nation–though not the first community to change their name to a brand name. That distinction goes to Truth or Consequences, New Mexico, which changed its name from Hot Springs in 1950, when radio personality Ralph Edwards was hosting a popular radio show called “Truth or Consequences.” He’d said he wished a town loved the show enough to rename itself after the program–and if one would, he’d air a live program from the community. Hot Springs, anxious to shed its name, anyway, since people confused it with the town in Arkansas, jumped at the chance.

At least the town of Half.com has a better name than some places...

Companies: PokerShare.com and CasinoShare.com
Year of the Stunt: 2006

The Stunt: Another casino, unable to advertise in traditional media; another amazing marketing stunt. Over Memorial Day weekend this year, with gas prices hovering around $3 a gallon, PokerShare.com and its newly launched CasinoShare.com gave away more than 8,000 gallons of gasoline to hundreds of New Yorkers. In a long, snaking line of traffic, New Yorkers lined up to receive $40 of free gas while free food was distributed and music blared.

What Happened Next: Before the morning rush hour had ended, the New York City Police Department shut down the stunt because the lines were wrecking havoc with traffic flow. Many people–including off-duty police officers and government officials–left empty-handed. But PokerShare.com and CasinoShare.com could hardly call their efforts a failure. The free gas stunt, conceived by Popular Culture PR, was popular enough to be held again in Los Angeles several weeks later.

Lesson Learned: Generosity is a selling point in a marketing stunt, but you have to tap into human nature and, if possible, current events. If the same company had given away $40 in PokerShare.com gift certificates, it’s likely the media wouldn’t even have noticed since coupon giveaways aren’t exactly a breaking news item. And if PokerShare had handed out $40 in cash to just anybody on the street, they might have warranted a story from some local media outlet but, save a mugging or mobs, probably not generated a mention on the national evening news. But free gas when the headlines these days are all about the rising price of gas? This marketing gimmick wasn’t just covered by the evening news, but also by Fox News, The New York Times, the Washington Post and other media outlets, reaching more than 9 million people.

Company: Snapple
Year of the Stunt: June 2005

The Stunt: Snapple attempted to erect the world’s largest popsicle, made of frozen Snapple juice, twenty-five feet tall and weighing 17.5 tons.

What Went Wrong: It melted. As a crane pulled the frozen treat into an upright position in Times Square in New York City, someone at Snapple made the decision to abruptly call the whole thing off–it was very clear that something was wrong. With the temperature at eighty degrees, the popsicle was melting fast, sending a flood of kiwi-strawberry-flavored fluid pouring onto the streets of downtown Manhattan and forcing innocent bystanders to flee from the sticky, sugary mess, according to the Associated Press. (Apparently, Snapple executives understood that the snack would melt but not as fast as what happened that day.) Firefighters then closed off several streets and used hoses to wash away the melted gunk.

Lesson Learned: It’s pretty obvious, isn’t it? Stunts take planning–a lot of it–and not taking even the smallest detail, such as the weather, into account can really trip you up. That may explain why Snapple’s more recent stunts have been slightly more safe: When the New York City-based marketing company, EMCI, contacted them to be the sole sponsor on a Boston radio station for six weeks, in effect giving listeners ad-free radio, or at least less ad clutter, Snapple snapped at the idea.

Company: JMP Creative
Year of the Stunt: 1990

The Stunt: Jim McCafferty, a magician turned marketer, was trying to promote his marketing startup business and decided to pull something worthy of Houdini to advertise his new venture. As the opening act for a concert, McCafferty allowed himself to be put in a straightjacket and then enclosed in a welded-shut steel cage and hoisted by a crane to the height of 300 feet. He was supposed to escape from the jacket and cage in two minutes and secure himself to a harness before a timer released the cage and allowed it to crash to the ground.

What Happened Next: While he escaped his straight jacket relatively quickly, the cage malfunctioned and he was trapped inside with less than a minute to go. Struggling with the cage, he scrambled onto its roof with 10 seconds to spare. But before he could attach himself to the harness, his time ran out and the cage dropped, plunging 60 feet before Jim clicked himself onto the harness, just seconds before the cage smashed into the ground. The crowd, thinking this was part of the act, loved it. Meanwhile, McCafferty was placed on a stretcher and carried to an ambulance, suffering from first- and second-degree rope burns. Before he was taken away, he asked one of his guests, a potential client, what he thought of the act. “I love the illusion of drama,” the guy said, apparently not realizing how close Jim came to dying. “I truly didn’t believe you were going to make it. And that fall, it was brilliant. It scared the daylights out of everyone.” McCafferty didn’t miss a beat: “Yeah, but just imagine what I can do for your brand.”

The Lesson: In many ways, McCafferty’s stunt did work–he has a multimillion dollar marketing business today–but we can’t in good conscience say this stunt was a success. Marketing stunts are a game of chance, and if something can’t go wrong, it’s probably not much of a stunt. But gamble with the company, not yourself. No entrepreneur should ever risk his or her life.

Company: Vodafone
Year of the Stunt: 2002

The Stunt: At a rugby match between New Zealand and Australia, two streakers interrupted the game, wearing nothing but the Vodafone logo.

What Happened Next: The police got involved, arresting the streakers before the game was over. Sure, there was a lot of attention and publicity from the media, and if you feel that even bad publicity is good publicity, then consider exposing your company by having somebody expose themselves. Just know that Grahame Maher, one of the CEOs of Vodafone, an international telecommunications company, was forced to apologize for encouraging these two guys to streak through the game–and thus break the law. The company also ended up donating $30,000 pounds to a nonprofit campaign aimed at reducing sports injuries.

The Lesson: If you have to break a law to pull off your marketing stunt, it’s probably not a good idea. In fact, it’s not a bad idea to consider the law even if you aren’t breaking it. Paramount Pictures learned that the hard way earlier this year when it teamed up with the Los Angeles Times to rig 4,500 randomly selected newspaper boxes around the city. Unwitting customers paid for the paper and opened the rack, unaware that the Mission: Impossible theme song was about to start playing. It sounds harmless enough, but the machinery that played the music had red wires stuck out of it and looked like an explosive device. A bomb squad was called in at one location and actually blew up a newsrack before learning what was really going on.

Company: Sony
Year of the Stunt: 2005

The Stunt: Sony had graffiti artists design–and spray paint–various pictures of their PlayStation Portable at several locations around New York City.

What Happened Next: Many people hated the look of the ads–after all, who wants graffiti in a city–and others saw it as a blatant attempt to be cool, or to get cheap labor from struggling teenagers. An online petition was started with comments like, “Stop cynically exploiting graffiti artists.” Another declared, “I will never buy a Sony product again.”

The Lesson: If you don’t have street cred, really examine whether you have any chance of getting any. If something about your company or brand doesn’t have it, it might be worth living with that.

Company: Pontiac
Year of the Stunt: 2004

The Stunt: If you haven’t already heard, Oprah Winfrey gave away a Pontiac to each member of her studio audience–her entire audience–for free one day.

What Happened Next: Sure, the audience members were thrilled and the marketing stunt made news in all corners of the world. But advertising experts have argued that the real winner of this marketing stunt was Oprah–not the car manufacturer. Who actually today remembers that the car given away was a Pontiac G6 sedan–or even that it was a Pontiac? Everybody was applauding Oprah Winfrey for her generosity, but not Pontiac, which had come up with the idea for the giveaway. And there was some bad publicity, too: The winners were upset when they had to pay a huge tax bill for their gift. And for those who did pay attention and try to buy a Pontiac G6 in the immediate media aftermath, the new sedan wasn’t yet available at many dealerships.

The Lesson: –if you partner with somebody really big, every time you’re in the same room, you might find that you’re not getting any time in the spotlight and you’ve simply become a prop.

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